Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ seeking high-quality footwear and fashion accessories. By using our site, you confirm you are of legal age to form binding contracts.

1.2 Intellectual Property Rights

All content on sandalvogue.com, including product designs, logos, and imagery, is the exclusive property of Gabor Sales Store and protected by international copyright laws. Unauthorised use is strictly prohibited.

1.3 User Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Interfere with the proper working of the website
• Use any automated means to access our site without permission

2. Product Information

2.1 Product Descriptions

We take great care to accurately represent our premium footwear (including Chelsea Boots, Brogues, and Casual Trainers) and fashion accessories (such as Evening Bags and Clutch Bags). However, slight variations in colour or texture may occur due to monitor settings.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Pricing

Prices are in GBP and inclusive of VAT where applicable. We may adjust prices at any time, but changes won’t affect confirmed orders.

3. Ordering Process

3.1 Order Acceptance

Your order represents an offer to purchase which we accept when we dispatch your items. We may refuse orders at our discretion, including for suspected fraud or pricing errors.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You confirm that your payment method is valid and authorised for use.

3.3 Order Processing

We process orders within 1-2 business days (Monday-Friday). You’ll receive a confirmation email with tracking details upon dispatch.

4. Shipping Policy

4.1 Shipping Options

We offer:

• Standard Shipping (£12.95): Via DHL/FedEx, delivered within 10-15 business days after dispatch
• Free Shipping: For orders over £50 via EMS, delivered within 15-25 business days after dispatch

4.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote locations. Delivery times may vary during peak periods or due to customs clearance.

4.3 Delivery Responsibilities

Once items are dispatched, risk passes to you. You are responsible for providing accurate delivery information. Failed deliveries due to incorrect addresses may incur additional shipping charges.

5. Returns and Refunds

5.1 Returns Policy

We offer a 15-day return period from the delivery date. Items must be:

• In original condition (unworn, unwashed)
• With all tags and packaging intact
• For hygiene reasons, we cannot accept returns on gloves or worn footwear

5.2 Return Process

To initiate a return:

1. Email [email protected] with your request
2. Await approval and RMA number
3. Return items to our London address with the RMA clearly marked

5.3 Refunds

Refunds are processed within 3-5 business days of receiving your return. Original shipping costs are non-refundable unless the return results from our error.

5.4 Exchanges

Exchanges are subject to availability. We cover shipping costs for replacement items.

6. Customer Responsibilities

6.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

6.2 Accurate Information

You must provide current, complete, and accurate information for all transactions.

6.3 Compliance with Laws

You agree to comply with all applicable laws and regulations regarding your use of our website and purchased products.

7. Limitation of Liability

Gabor Sales Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in performance beyond our reasonable control
• Any loss or damage resulting from unauthorised account access

Our total liability for any claim related to your purchase shall not exceed the purchase price of the relevant products.

8. Privacy and Data Protection

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

11. Contact Information

For questions about these Terms, please contact:

Gabor Sales Store
55 Old Brompton Rd
London, GB EC8I 1DA
United Kingdom
Email: [email protected]
Business Hours: Monday-Friday, 9am-5pm GMT